CoolVines can ship to the following states:Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Mississippi, Missouri, Montana, Nebraska, New Hampshire*, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, Texas, Vermont, Virginia*, Washington, West Virginia

* Special note regarding Virginia and New Hampshire orders: orders must be processed via email or telephone at this time.

We can not ship wine to the following states at this time: Alaska, Georgia, Hawaii, Massachusetts, Kentucky, Maine, Maryland, Michigan, Minnesota, Nevada, South Dakota, Tennessee, Pennsylvania, Puerto Rico, Utah, Washington State, Wisconsin and Wyoming - We are also unable to ship to the following towns in NH (Brookfield, Canterbury, Dummer, Eaton, Ellsworth, Errol, Hancock, Hebron, Henniker, Landaff, Millsfield, Monroe, New Castle, Orange, Sandwich, Sharon, Temple, Tuftonboro and Washington). Customers from these regions may order non-alcoholic products.

Ground Rates

State	1	2	3	4	5	6	7	8	9	10	11	Case
NJ	$6	$8	$11	$12	$13	$14	$15	$16	$17	$18	$19	$20
CT, NY	$8	$10	$13	$14	$15	$16	$18	$19	$20	$21	$22	$23
DC, DE, RI, VA	$9	$11	$14	$15	$16	$17	$20	$21	$22	$23	$24	$25
NC, NH, OH, VT, WV	$9	$11	$14	$15	$16	$17	$21	$22	$23	$24	$25	$26
IL, IN, KY, SC	$10	$12	$15	$17	$18	$19	$22	$23	$24	$26	$27	$28
AL, AR, FL, IA, LA, MO, MS	$10	$12	$15	$16	$17	$18	$24	$25	$27	$28	$29	$30
CO, KS, ND, NE, OK, TX	$11	$13	$16	$18	$19	$21	$27	$28	$29	$30	$32	$34
AZ, CA, ID, MT, NM, OR	$11	$13	$17	$19	$21	$23	$29	$30	$33	$34	$35	$37

Air Rates (recomended for west of the mississippi during summer months)

State	1	2	3	4	5	6	7	8	9	10	11	Case
IL, IN, KY, SC	$10	$13	$19	$22	$23	$26	$28	$30	$33	$37	$40	$43
AL, AR, FL, IA, LA, MO, MS	$12	$15	$21	$24	$28	$31	$35	$38	$41	$45	$48	$51
CO, KS, ND, OK, TX	$13	$16	$22	$25	$30	$33	$37	$40	$42	$47	$51	$53
AZ, CA, ID, MT, NM, OR	$13	$17	$23	$26	$31	$34	$38	$41	$45	$48	$52	$56

Estimated Delivery Time

Please note, during extreme heat during the summer months, we may hold shipments to your area here in our warehouse. If you feel this may be a problem because of a time sensitive package, please call our order department at 908-232-5050 to discuss other options. Orders placed will ship within the next 2 business days. Faster shipping options may be available. We do everything possible on our end to protect our wine shipments from temperature-related damage. If you are concerned about the weather in your area, you may request a specific shipping date or you may choose a faster shipping method. You will receive an email containing tracking information once your order is boxed and ready for shipment. Please note, these tracking numbers are not active until picked up by the shipper.

Transit time (approximate, based on transit days, assumes availability in the listed state)
1-2 days: CT, DC, DE, KY, MA, MD, ME, NC, NH, NJ, NY, OH, PA, RI, SC, VA , VT, WV
3 days: AL, FL, GA, IL, IN, IA, KY, MI, MN, MO, TN, WI
4-6 days: remaining states

Insurance

CoolVines automatically adds insurance to each order placed online. This covers you from any package lost or damaged in transit. If you wish to waive the insurance, you may do so by un-checking the box during the checkout process, however, this waives all responsibility from CoolVines.

Signature Policy

You must be 21 years of age or older to purchase wine from CoolVines. All packages sent out by CoolVines REQUIRE a signature upon delivery. It is highly recommended that you provide us with a business shipping address for best service. Requests to "Please leave on back porch" or "Please leave at front door" cannot be honored. Any package returned due to unavailable adult signature will be credited to the customer for product value only, assuming no damage has occurred in transit.

Returns

If there is any problem with your order, we want to hear about it. Please note, any problems with the receipt of your package must be called in to us within 30 days of the delivery date! If you suspect the bottle is bad, put the cork back in the wine leaving the contents of the wine in the bottle. We cannot accept returns of empty bottles! If you find any errors regarding type of wine and vintage, please call our order department (908-232-5050) or send an e-mail to orders@coolvines.com immediately. CoolVines will arrange to have the package picked up and returned to us right away for inspection. Once the package is returned to us, we will inspect the contents and send out a replacement package. If you wish to return your wine for any other reason you may do so. Please re-pack the wine and send it to CoolVines, Attn: Returns, 23 Elm Street, Westfield, NJ 07090 Please include a copy of the original sales receipt with the package. Please note: All returns are subject to a 10% restocking fee.

**Title to, and ownership of, all wine passes from CoolVines to the purchaser in the State of New Jersey and the purchaser takes all responsibility for the shipping it from New Jersey to his/her home state. By arranging for transportation of the wine, CoolVines is providing a service to, and acting on behalf of the purchaser. By utilizing this service from CoolVines, the purchaser is representing that he/she is acting in a fashion compliant with his/her local and state laws regarding the purchase, transportation and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine and is legally entitled to take quantities ordered and once again authorizes that he/she is 21 years of age.